Fin's native home, set up in under an hour on Intercom


Overview

Fin and Intercom are built together on a single platform. Deploy Fin across live chat, email, phone, SMS, WhatsApp, Instagram, Facebook Messenger, Slack, and Discord. Fin works with your Intercom inbox, workflows, and reporting from day one, and every conversation improves the next one through AI-powered Insights.

How it works

Go to Fin AI Agent in your Intercom workspace. Fin is natively integrated, with no external connection required. Train Fin on your help center articles, internal content, PDFs, and synced web pages.

Use Intercom's drag-and-drop Workflows to control how Fin greets customers, routes by topic or sentiment, collects information, and escalates to your team.

Deploy Fin across live chat, email, phone, SMS, WhatsApp, Instagram, Facebook Messenger, Slack, and Discord. Use Insights to monitor performance and get AI-powered suggestions for improvement.