Let Fin answer service status questions using live Statuspage data
Overview
Connect Statuspage to Fin so it can check real-time service status and active incidents. When customers ask if your service is down or experiencing issues, Fin answers accurately using live data rather than guessing.
How it works
Go to Fin AI Agent → Train → Tasks → Manage Data connectors. Select a template, use an AI recommendation, or create a custom connector.
Set up the API call to your Statuspage system. Configure request parameters, authentication (token-based or OAuth), and map the response fields Fin should use.
Data connectors require JWT user authentication to go live. Connectors can only be fully tested in production, not in test workspaces.
Configure
Data connectors support both read and write operations. Fin can fetch data to personalize answers and execute actions like processing refunds, updating accounts, or modifying subscriptions in connected systems.
Read the full setup documentation →